We want you to be completely satisfied with your purchase from Elandreams. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. Please read our Return Policy carefully:

1.Returns and Exchanges

We accept returns and exchanges within 30 days from the date of purchase. To be eligible for a return or exchange, the item(s) must be unused, in the original packaging, and in the same condition as when you received them.

2.Return Process

To initiate a return or exchange, please contact our customer service team. Provide your order details, including the order number, product name(s), and reason for the return or exchange. Our customer service team will guide you through the return process, provide you with a return authorization if required, and provide instructions on how to ship the item(s) back to us.

3.Return Shipping

The cost of return shipping is the responsibility of the customer unless the return is due to our error or a defective product. We recommend using a trackable shipping method and purchasing shipping insurance to ensure that the returned item(s) reach us safely.

4. Refunds and Exchanges

Upon receiving the returned item(s) and verifying their condition, we will process the refund or exchange as appropriate. Refunds will be issued to your original payment method within 10 days. Exchanges will be processed based on product availability. If you have any questions or need further assistance regarding our policies, please contact our customer service team.